If your question isn't covered by the articles here, contact us.


I lost the programs. How do I re-install and get my keys?
You can download the final versions of the programs here.
Sat, 8 Feb, 2020 at 9:48 AM
Can you resend a new key? Can you send an update?
You can download the final update and get a key here.
Tue, 26 May, 2020 at 4:27 PM
Do I need both the Rapid Resizer and the Pattern Wizard?
They each work by themselves. The Rapid Resizer is for resizing and coloring existing patterns. The Pattern Wizard is for designing your own patterns. The P...
Thu, 6 Jul, 2017 at 5:21 PM
Why doesn't my key work? Why won't the program accept my key?
That's usually caused by confusion between letters and numbers. Please try to re-enter your key while being careful about confusing the letter O and zer...
Tue, 26 May, 2020 at 4:26 PM
Do you have an Apple Macintosh OS X version of either program?
The original Rapid Resizer and Pattern Wizard are only for Windows. But you can use my new online pattern resizing software (Mac, Windows, iPad). It works a...
Fri, 18 Nov, 2022 at 11:40 PM
Do you have a Linux version of either program?
No, but the Rapid Resizer is reported to work under Wine.
Thu, 6 Jul, 2017 at 5:31 PM
Where can I get upgrades/updates?
You can download the latest versions of the programs here. You can just download and install the new versions over top your old ones.
Mon, 2 Apr, 2018 at 2:50 PM
How do I uninstall / remove?
The details depend on which version of Windows you have. Here's roughly how you do it: Click on the Windows Start menu in the lower left corner of...
Thu, 6 Jul, 2017 at 5:33 PM
How do I scan a pattern that's larger than my scanner?
See here.
Thu, 6 Jul, 2017 at 5:38 PM
Pages are printing improperly and I'm getting an error "that bi-directional communications had been lost". What do I do?
This problem has only been reported once. Apparently, when printing very large patterns, some systems can have problems with bi-directional printer communic...
Thu, 6 Jul, 2017 at 5:39 PM